02.d. Integrated capacity building at individual, organisational and institutional levels
02.g. Facilitation of change processes and/or of organisational / institutional improvement
03.a. Policy setting, strategic planning, multiannual planning
03.b. Sector policies and strategies (Including strategic-level theories / pathways of change, policy implementation strategies and their impact for operational planning and budgeting)
03.f. Results based management and Monitoring & Evaluation (Including: client/stakeholder focus, defining / using quality standards and performance indicators, management dashboards, balanced scorecard, …)
04.d. Client satisfaction
04.g. Social responsibility of organisations
04.h. Accountability vis-à-vis partners and/or stakeholders
08.a. Gender policy and strategies
08.b. Fostering gender equality – gender equality assessments
14.a. Integrated development policies / programmes (at national / provincial / local levels or embedded in sectoral approaches) geared at synergies between public sector reform, poverty reduction and fostering economic and private sector development
14.c. Development of the social economy and facilitation of inclusive entrepreneurship: conducive environment, inclusive and sustainable business models, funding mechanisms, stakeholder transparency, management coaching, …
16.a. Fostering social cohesion
16.c. Fostering equal opportunities for and empowerment of minorities, underprivileged interest groups
16.d. Neighbourhood development
16.e. Youth policy
