01.a. Administrative organisation and internal control systems
02.e. Integrated performance enhancement (efficiency, quality, client- and result-focus, effectiveness, ICT-based and other technology-based innovation)
02.g. Facilitation of change processes and/or of organisational / institutional improvement
03.a. Policy setting, strategic planning, multiannual planning
03.b. Sector policies and strategies (Including strategic-level theories / pathways of change, policy implementation strategies and their impact for operational planning and budgeting)
03.f. Results based management and Monitoring & Evaluation (Including: client/stakeholder focus, defining / using quality standards and performance indicators, management dashboards, balanced scorecard, …)
10.a. Qualitative and quantitative surveys
10.c. ICT-based survey systems
10.d. Training of enumerators / survey teams
10.e. Assessment, development and/or improvement of statistical systems
11.a. Public Administration Reform – Public-sector reform strategies
